How to choose the bangle size?

1. You can refer to our size chart to choose bracelet size. The size chart is suitable for most people.

2. If you are buying a jade bracelet for the first time, you also need to pay attention to the width of the palm bone. Hold your palm tightly according to the wearing diagram.

3. Measure the length of the widest part of the palm. Then compare with the inner diameter of the jade bracelet. Choose the appropriate size.

Choose the size of the beads suits you

How to maximize the energy of your bracelet?

Description of Natural Gemstone Defects

（Natural gemstones inevitably have flaws）

About  Us 

Zeno Aura: Where time-tested Oriental wisdom meets modern life. Transform your space. Elevate your energy. Live with balance and confidence.At Zeno Aura, we believe your space shapes your energy. By blending ancient Eastern tradition with modern design, we turn your space into a calm, uplifting sanctuary. A living space that inspire peace, balance, and vitality. Our energy-driven approach enhances everyday life, helping you feel more confident, connected to your true self, and open to the good things life has to offer. So everyday you can live with purpose and abundance.

Brand Origin and Inspiration

 

Master Luo developed a strong interest in Oriental Mystic culture under the influence of Taoist temples during his childhood. By observing the mortise and tenon joints of wooden structures, he understood the mysteries of the generation and restraint of the Five Elements. Later, when studying architecture in the West, he found that the concept of "flowing space" in modern design coincided with Taoist thought, which strengthened his idea of combining tradition with modernity.

Our Design

 

Zeno Aura collaborates globally with visionary architects, master craftspeople, and innovative artists to create objects that elevate spaces and inspire meaningful living. Our designs blend contemporary innovation with timeless craft traditions from Tibet, Nepal, China, Thailand, and beyond.

Core Product Series

 

Zeno Aura FAQs

I. Bazi Fortune - telling Consultation

1.        Can I still get a fortune - telling if I don’t know my birth time? If you don’t know your birth time, you can still get about 70% accuracy (90% with the complete birth time), and we can still provide core suggestions.

2.        Can I interpret the birth chart myself? No, you can’t. This chart is just for our record - keeping, so leave the interpretation to us. However, you can always ask us if you have any thoughts. As long as it’s within the scope of basic interpretation, we’ll serve you for free. But for any in - depth analysis, we’ll need you to pay an extra fee for a comprehensive interpretation.

3.        Can you calculate the compatibility with my spouse? Judging interpersonal relationships is not easy; it’s definitely not a simple question. The Bazi system uses the solar calendar and mainly focuses on oneself. In terms of interpersonal relationships, we usually need to combine Bazi analysis with other interpretation methods to draw useful inferences. If you need help or advice regarding your spouse/relationships, please contact us for a detailed interpretation. A special analysis combining Bazi and the secret method of marriage matching is required. Please book the $588 relationship compatibility service.

4.        How to determine my career direction? Nowadays, career development is more complex, requiring a wide range of skills and integrating multiple elements into one job scope. So, unlike in the past when work elements could be clearly divided, it’s much more complicated to determine the right career path without a detailed and comprehensive analysis. Modern careers require a composite - element analysis. Book the career actuarial service to get a customized path map.

5.        Should I refer to the Chinese zodiac or the Bazi report? Please refer to the Bazi interpretation provided on WhatsApp. The Bazi contains an 8 - character birth chart (the four pillars of birth), and the WhatsApp report is the final guide.

II. Product Services

1.        How to choose the right bracelet for me? Please consult our energy consultant via WhatsApp at +852 5275 3617 to get a personalized analysis of the five - element theory and choose the suitable bracelet.

2.        Do you provide Bazi (Eight Characters) fortune - telling services? How much do they cost? The professional Bazi consultation costs $288 and requires prior reservation (same WhatsApp number).

3.        How much does the home feng shui service cost? Depending on the house type, the basic survey starts from $1888. It’s by reservation only (confirm the schedule via WhatsApp).

4.        Why is it necessary to consider personal Bazi when looking at home feng shui? The feng shui of the house itself accounts for 70% of the influence, and matching with Bazi can additionally enhance the energy synergy by 20%.

5.        Why are the products priced relatively high? They come with triple - value guarantees:  ① Rare materials such as thousand - year - old lightning - struck wood or Hainan agarwood.②7 - day energy infusion in the Taoist temple (morning chanting of the “Qingjing Jing” + Beidou Rangxing ritual). ③ 1 - year warranty + lifetime size adjustment service.

6.        My house was previously evaluated by a master, but I didn’t notice any difference. What should I do? Unfortunately, this industry is quite murky, and few people are willing to put in the effort for complex work and provide appropriate solutions and suggestions. Just like there are good and bad lawyers and doctors, you have to find the one you trust. As for our services, we will always tell you the honest truth, even if it might be hard to hear.

III. Energy Maintenance

1.        Are the bracelets pre - purified? After each bracelet is assembled, it is first activated by our professional craftsmen. Each bracelet is soaked in pure sea salt for 7 days and then placed in a singing bowl for final cleaning. Our bracelets are handmade by craftsmen wearing anti - corrosive and sage - smoked gloves. The whole process ensures that the accessories are properly cleaned, activated, and ready to wear. Each piece goes through a three - step energy process: ① Buried in sea salt for purification for 7 days and nights. ② Frequency calibration in a singing bowl. ③ Sealed after being smoked with sacred sage.

2.        How to reset the energy of the bracelet? After passing it to someone else, smoke it with Palo Santo for 90 seconds. Avoid using chemical cleaners.

3.        How to clean it in daily life? Just wipe it dry with a microfiber cloth. Take it off when taking a bath or doing sports.

4.        How often and when should I wear the bracelet? Our bracelets are designed to bring you benefits and positive energy in your daily life, so it’s recommended to wear them every day or as often as possible. However, due to the sensitivity of the gemstones, we don’t recommend wearing them during strenuous exercise (e.g., sports). Also, some gemstones are not recommended to be worn while sleeping because the energy they contain may affect your sleep quality.

5.        Can I stack braceletsand wear them with other accessories (e.g., watches/bracelets)? Yes, but please use your own judgment because   may be scratched by metal or materials harder than them (e.g., stainless steel).

6.        Which bracelet should I choose, abacus, or dzi bead? You can check each bracelet page to learn more about its advantages, which are clearly stated on the page so that you can decide which one is more suitable for you.

7.        What size should I choose? If you want a loose style, you can choose a size 0.5 cm larger; for a better fit, you can choose the exact size.

8.        Can customers wear two bracelets of different elements? Yes, you can wear two bracelets of different elements at the same time.

9.        Can I request to change the amulet? Sure, if the prices of the accessories are different, an additional fee may be charged. You can make up the difference through the payment link or bank transfer.

10.    What size beads do men wear? These are 10 - mm beads for men.

11.    For the bundle, can we choose bracelets of different elements from the series? How to do it? Of course, you can choose your favorite bracelets from any series as long as the price doesn’t exceed S$253.30. You can indicate your preferred bracelet in the note section, or we’ll contact you after your Bazi interpretation with Master Chase to confirm your choice.

12.    Do you have bracelets containing two elements? Each bracelet contains only one element and must be purchased separately. It’s not recommended to mix and wear metals because it will weaken the effect of the earth element. However, two bracelets can be stacked. If you only want to buy one bracelet, it’s recommended to choose a metal - element bracelet to enhance wealth and health or a water - element bracelet to improve flexibility and prosperity.

13.    How to store it in the right place accurately? Can you give some suggestions? Can customers wear two bracelets of different elements on one hand? Currently, no specific and accurate storage suggestions are provided. You can wear two bracelets of different elements on one hand.

2. Duties and Taxes

You are responsible for paying any import duties and taxes that the local customs deems appropriate. The product prices shown do not include any taxes. We cannot calculate the exact amount of duties and taxes that your order will incur, as these fees are directly levied by the destination country/region. Please consult your local customs for more information before placing an order.

3. Order Processing and Shipping Time

Orders received after 08:00 Hongkong Standard Time will be processed the next day. All orders will be shipped on the next working day.

4. Return and Exchange Policy

a）Return and exchange application time

For all returns and exchanges, customers must contact our customer service via email within 30 working days from the date of receiving the goods and before sending back the returned package. Otherwise, the return application may be rejected. Please provide your order number and product model so that we can process the return.

b）Refund scope

All refunds from Zeno Aura do not include sales fees depending on the payment method. Refunds and returns are only accepted in the form of store credit.
Non - refundable situations If the package is returned because the consignee refuses to accept it or fails to pay the duties and taxes in the destination country, we will not provide a refund. Customers are responsible for ensuring that the order is properly received and paid for.

Please note that we do not provide refunds due to customers changing their minds or no longer needing the product. This policy applies to any reason, including the failure to complete the delivery within the expected time.

c）Refundable conditions

The product must be returned in its original condition and packaging, with the price tag intact and accompanied by the purchase receipt. The product must not be adjusted in size in any way, and no parts should be added or removed.

The product not be customized by us or externally. The product must not be altered, repaired, or fixed by anyone other than Zeno Aura.

d）Size adjustment service

Our sizes are made according to your online order. The size calculation is based on relevant measurement standards. Please do not provide inaccurate size information. If the product you purchased does not fit, we will adjust the size for free. The adjustment work will be carried out in our office. If you cannot come in person, you can send it by express. The round - trip express fees are borne by the customer.

e）Exchange service: If you want to exchange for another style within 30 days, we can arrange an exchange, but no refund will be given.The round - trip express fees are borne by the customer.

5. Special Instructions

Zeno Aura reserves the right to reject any returns or exchanges that we consider may violate the return and exchange policy or are in poor return condition. Products that do not meet the return and exchange conditions will not be returned to the sender, and no store credit will be provided. Cash refunds are strictly prohibited.